On the Motivations and Challenges Faced by Commuters Using Bus Rapid Transit in Lagos, Nigeria
There are no much sex differences in the distribution of challenges faced by commuters using Bus Rapid Transit (BRT) as observed from this survey. Internal consistencies tests showed that the responses are randomized. Price charged, non-availability of buses and security in the buses are paramount challenges faced by the commuters. The moderation results showed that the commuters’ satisfaction in patronizing the BRT are mostly affected by security of the buses, reduced commuting time, attitude of the staffs, the attitude of the staff as seen in the behavior of the drivers, the prices charged as it affect the income of the commuters and the present available routes. Adequate security at the buses and bus stops, availability of more buses, downward review of the prices charged and increase in the available routes are some recommendations that can help to address the challenges faced by commuters using BRT especially as a means of conveying them to their workplaces.
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